It's been just over three weeks since we took our online store down due to circumstances beyond our control. Rather than sit on our laurels, we decided to take the lemons that we'd received and make some tasty, tasty lemonade.
We're back now, with a brand new responsive (meaning it should adjust and look as good on your phone as it does on your desktop) website and online store. We sincerely hope you like it.
Of course, with growth comes some pain. If you had an account on the old rotofugi.com online store, we're sorry to say you'll have to make a new one here. It's a bummer, we know, but we hope the speed, stability and security of this new online store hosted by the fine folks at Shopify will make up for the hassle.
If you've got pending pre-orders or hold for later delivery orders, your orders are still safe...we've saved all the data related to your orders and will either a) ship your pre-orders when they arrive or b) continue to hold onto your held items until you tell us you're ready to ship.
Of course, if you need an update or just confirmation that your orders are safe, feel free to drop us an email at email@example.com with as much info as you have (ideally your name, email address on your order and your order number(s)) and we'll get right back to you. Thanks!
All the best to you from Kirby, Whitney & the Entire Rotofugi Crew