The bottom line is that we want you to be happy with your purchase. We accept returns for up to 30 days from the date your order is delivered for any reason with a couple exceptions (see below). You'll have to cover the return shipping (unless the item is damaged upon arrival in which case we'll cover the return shipping too), but we'll give you store credit or a refund for any item you want to return!
Exceptions:
1) Items denoted as "Blind Box" may only be returned if they are un-opened. Because of the secret nature of the contents of blind boxes, we can not accept returns of blind boxes once they have been opened.
2) Original art (including customized toys) may not be returned or cancelled once payment is received.
Questions? Just email us and we'll get right back to you!